FAQ-TERMS&CONDITIONSDO YOU PROCESS CUSTOMS AND TAX
No. We are not responsible for customs or taxes. All customs and taxes are the responsibility of the buyer.
DO YOU DELIVER WORLDWIDE ?
we deliver world wide for free with DHL.
except certain countries pls ask us if your order is cancelled
Please note we cannot deliver to PO Box addresses or On-Forwarding agencies. Orders to PO Box addresses or On-Forwarding agencies may be subject to cancellation.
All custom and personalized orders are final and non-returnable unless a mistake has been done . we will write on the hat with the exact spelling and capitalization you have provided, so please triple check your selections and text before placing an order.
All hats are handmade Care Instructions: These hats are made with care, so please treat them with care. Please try no to get them wet or fold them. We are not liable for hat damages after shipment. we reserve the right to refuse any orders for any reason.
we do. Please message us the number of hats, sequin color, pom pom color, phrases desired, and shipping zip code and we will do my best to work with you.
These hats are made with care, so treat them with care. Please keep hats flat and do not fold them. hat can get wet . If the hat does get wet place it in the sun in a dry spot and do not touch the sequins, it should dry just fine.
Option 1: Wear the hat and carry it through the airport if you are bringing a soft sided bag. Option 2: Pack the hat in a hard-sided luggage. Lay the hat down and stuff the "head" of the hat with bikinis, pajamas, etc. that won't be wrinkled. Lay paper down over the sequins and keep the sequin section of the hat flat. Layer clothing on top of the hat and it should be good to go.
We offer DHL shipping for free , and some times intl tracking shipment .
All shipping is done through DHL . Once the shipment has been picked up bitsandpiecestogo is no longer responsible for the package , DHL normally informs the buyer and tells them when to expect it .
This service is free
I NEED MY HAT SOONER THAN LISTED, IS THAT AN OPTION?
we will do everything to work with you to get you your hat on time.
DO YOU SELL WHOLESALE?
Please email me via the Contact tab for wholesale inquiries.
TERMS AND CONDITIONS
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. In addition, your use of this Website after such changes have been posted constitutes your acceptance of and agreement to such changes.